Shipping Policy


Melissa Loves Bags offers Free shipping for all non-international orders. Shipping provider is UPS Ground – Shipped with insurance and adult signature confirmation at delivery. Orders cannot be rerouted for pick up from a local UPS store. Orders cannot be rerouted to a different address for delivery. Melissa Loves Bags may, at it’s discretion, require a confirmation email from the buyer that confirm’s they underst


Generally your purchase is shipped within 1 business day. Please review your purchased listing to see if there are any disclaimers about processing time.

Shipping is through UPS Ground. Orders are shipped from Pennsylvania. Shipping time frame varies depending on your location. UPS Ground estimates between 1-5 business days depending on your location. Estimates for your shipment to arrive vary between 2-6 business days depending on your location. 

We review, verify and approve every order. Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.

If you are choosing Domestic Express shipping before 12:00 noon pm (Pacific Time), please contact us by phone and we may be able to ship same day.


Melissa Loves Bags does not ship out on weekends. Orders made over the weekend or over a holiday will ship out the next business day, unless otherwise described in the listing. 


Order changes are not allowed. Orders may be cancelled and replaced if a change needs to be made.


We do not ship orders over $1000 to a Post Office Box. Exceptions to this may cause a delay prior to shipping. Insurance and handling charges may be assessed


We ship with signature required due to the value of our items. We will not ship out inventory without the signature requirement


In order to protect against fraud, we suggest all items be shipped to the billing address of the payment method. We do recognize that several exceptions to this may be requested (shipping to a neighbor, place of business, second home, gift, etc). While we can typically honor these requests, you must enter the contact information for the buyer and recipient, as we may need to phone-verify the order. This may result in a delay in processing time.


We will ship to your place of employment, after verification. If you choose to ship to a business, please provide the Company name and contact phone number.


Ground: If more than one purchase is made, both will be shipped for free. We will determine whether or not they should be placed in separate boxes.

Express & International: The number of items shipped, size of the items and the dimensions on the order will determine the shipping cost.

If two or more orders are placed and buyer would like combined, actual cost will be determined and refund will be made after shipping. If the items are located in different Melissa Loves Bags locations, we will treat as separate orders unless there is a request to combine—such requests may cause a 1-2 day delay

Orders With Multiple Items

If there is a multiple-item order and items are at different Melissa Loves Bags shipping locations they may be shipped separately. There will be no increase of the shipping charge to you.


Melissa Loves Bags will open a claim with the shipping provider as soon as the notice is given of the loss or damage to the shipment. The customer agrees to provide any information that is requested by the shipping company in order to fulfill the claim submission. Failure to do so will result in the customer waving the refund request. The customer must be an active participant in the claim. The customer must give Melissa Loves Bags adequate time to work with the shipping company to process the claim. Claims can take up to 30 days. Any delay in response by the customer can add additional days to the claim processing. 

The customer waves all rights to filing a dispute as long as Melissa Loves Bags is working to resolve any issue with the shipping. Customer agrees to the claims and disputes policy stipulated in the Shipping Policy with regards to opening disputes. Disputes will not be opened during a claim procedure. Doing so will nulify any return request or claim refund.



Custom requirements are different for each country. Please learn about the Customs processing for your Country. Customs clearance issues may cause delays at destination. You, the buyer, are responsible for any and all custom duties and/or taxes that apply. We indicate all items as used and declare the value. We also declare that the item is purchased merchandise. We can not declare as “gift”.


We do accept returns as stated in policy for international shipments. However because of the fluctuation of all countries currency the refund will be made in US dollars just as we received in US dollars. We make no adjustments for currency exchange for returns. We do not refund shipping costs. We are not responsible for return shipping costs. We are unable to refund duty payments made to your country.